Privacy Policy

The following privacy policy ("Privacy Policy") sets forth MyZeniverse, LLC DBA Emma Mattison Fitness's ("Company") policy regarding the collection, use, and disclosure of information, including personally identifiable data ("Personal Data") and other information, collected from visitors to the Company websites located at https://emmamattisonfitness.com and https://emmamattisonfitness.thinkific.com ("Websites"). Company, owner and operator of the Websites, is a limited liability company formed under the laws of the State of Arizona, United States. This Privacy Policy covers the provision of services by the Company and your use of the Websites and services hosted on platforms such as Thinkific.

We respect your privacy and are committed to protecting it. This Privacy Policy aims to inform you about what Personal Data we may collect and how it may be used. This statement applies only to these Websites. This Privacy Policy does not apply to information collected by other means (including offline means) or from sources other than those specified herein. By using the Websites, you accept the Company's practices described in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?

Personal Information

We may ask for personal information, which may include but is not limited to the following:

• Personal Information Provided by You: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact or authentication data, and other similar information provided voluntarily, such as data collected through surveys, comments, or through using our services.

• Payment Data: If you make purchases, we may collect necessary payment data (e.g., credit card number, billing address, expiration date, and security code).

• Social Media Login Data: You may register with us using social media account details (e.g., Facebook, Twitter).

• Automatically-Collected Information: The Websites may collect data such as your IP address, browser type, pages viewed, and time spent on the Websites, as well as information about the actions you take on the Websites (e.g., links clicked).

• Cookies: We may use cookies to store information about your preferences and enhance your experience on the Websites. These cookies may be session-based or persistent.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so, including for providing our services, fulfilling legal obligations, or for business-related interests, such as improving your user experience.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways:

• To operate and maintain the Websites;

• To fulfill orders and services or oversee contests or promotions;

• To send you promotional information, such as newsletters, with an option to opt out of future mailings;

• To send administrative communications (e.g., confirmation emails, technical notices, updates on policies, or security alerts);

• To respond to your comments or inquiries;

• To provide you with user support;

• To track and measure advertising on the Websites;

• To protect, investigate, and deter against unauthorized or illegal activity.

DATA SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Payment data is encrypted and handled through secure payment gateways such as Stripe. While we take reasonable measures to protect your data, please be aware that no data transmission over the internet is guaranteed to be completely secure.

USE OF THINKIFIC PLATFORM

Our courses and subscriptions are hosted on Thinkific. By enrolling in a course or using our services through Thinkific, you are also subject to Thinkific’s privacy policy, which outlines how they collect, store, and manage your personal information. We encourage you to review Thinkific’s privacy policy for more information. You can view their privacy policy here.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or for legal, compliance, or research purposes. Once your personal information is no longer required, we will delete it or anonymize it.

However, if necessary, we may retain your personal information for compliance with legal, accounting, or reporting obligations or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

LEGAL BASIS FOR PROCESSING DATA UNDER GDPR

For users from the European Economic Area (EEA), we are considered the "controller" of your Personal Data under the GDPR. Our legal bases for processing data include:

• Legitimate Interest: We process your data for business purposes while ensuring that your rights are not adversely affected.

• Performance of Contract: We process your data when necessary to fulfill a contract to which you are a party.

• Legal Obligations: We process your data to comply with legal requirements.

• Consent: You consent to the use of your Personal Data by providing it to us voluntarily.

INTERNATIONAL DATA TRANSFERS

As our services may be accessed globally, your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We take steps to ensure that your data is processed securely and in accordance with this Privacy Policy, regardless of where it is processed.

THIRD-PARTY USE OF PERSONAL INFORMATION

We may share your Personal Data with third-party vendors or service providers (e.g., payment processors like Stripe, hosting platforms such as Thinkific), affiliates, or in the event of a business transfer, as needed to provide the services. Third-party service providers are governed by their respective privacy policies.

Examples include:

• Payment Processing: We use third-party payment processors like Stripe to process payments. These third-party processors handle your payment data securely and are subject to their own privacy policies. We do not store any payment information, and all payment-related data is handled directly by the payment processor.

DATA BREACH NOTIFICATION

In the event of a data breach that compromises your Personal Data, we will notify you as soon as reasonably possible, in compliance with applicable data protection laws, and provide details of the breach, the steps taken to mitigate any risks, and any recommended actions for you.

ANONYMOUS DATA

From time to time, we may use anonymous data that does not identify you individually, or when combined with data from other parties. Examples of this include analytics or information collected from cookies.

COOKIES AND TRACKING TECHNOLOGIES

The Websites use cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, and customize content based on visitors' browser type. Cookies may also be used by third-party services, such as Google Analytics. You may manage or opt out of cookie usage by adjusting your browser settings.

RETENTION OF PERSONAL DATA

We will keep your personal information while you have an account with us or for as long as is necessary to comply with legal obligations. Thereafter, we will either delete or anonymize your data when it is no longer needed.

RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Under applicable data protection laws, you have the right to:

• Access the personal information we have about you;

• Amend or update your personal information;

• Request the deletion of your personal data ("right to be forgotten");

• Request data portability, allowing you to transfer your data to another service provider where feasible;

• Withdraw your consent at any time if we are relying on consent to process your personal data.

To exercise these rights, please contact us at [email protected].

CALIFORNIA RESIDENTS

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, or opt out of the sale of their personal information. Please refer to the “Do Not Sell My Personal Information” link for more details.

CHILDREN UNDER 16

We do not knowingly collect personal information from children under the age of 16 without parental consent.

ADVERTISING AND RETARGETING

From time to time, the Websites may engage in remarketing efforts with third-party companies (e.g., Google, Facebook) to market the Websites. These companies use cookies to serve ads based on past visits to the Websites.

ARBITRATION

This Privacy Policy will be governed and construed in accordance with the laws of the State of Arizona. Any controversy or claim arising out of or relating to this Privacy Policy shall be settled by arbitration in Phoenix, Arizona, or through virtual means.

LINKS TO OTHER WEBSITES

This Privacy Policy applies only to the Websites. The Websites may contain links to other websites not operated by Company. We suggest contacting those sites directly for information on their privacy policies.

CHANGES TO COMPANY’S PRIVACY POLICY

The Websites may change from time to time. Company reserves the right to update or modify this Privacy Policy at any time. Please review this policy periodically. Your continued use of the Websites after any changes indicates your agreement to the revised Privacy Policy.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: September 28, 2024.